Refund & Returns Policy

Returns

Timeline: Returns must be postmarked within 7 days of receiving the product.
Condition: Returned items must be new, unused, and in their original state.
Tag and Seal: Returns won't be accepted if the brand tag or plastic seal is removed.
Pickup Attempts: Pickup will be tried twice. If unsuccessful, you must return the shipment to our address.
Service Availability: Reverse pickup depends on the availability of the service in your area.
Quality/Quantity Issues: Report any issues related to quality or quantity within 24 hours of delivery.
Logistics Charge: A 100 INR logistics fee will be deducted as part of the refund process.

To return an item:

Request: Raise a request at the support email with a clear photo or video showing the brand tag and plastic seal.
Approval: Once approved, your order will be picked up within 5-7 working days.
Inspection and Refund: The refund process begins after the returned product is received and inspected.
Refund Timing: Refunds typically appear in your original form of payment within 3-5 business days.

Tags Attached: Items must be returned with all tags attached.
Condition:
- The product must be unworn, unused, and unwashed, in the exact condition received.
- If you have received a defective product, send us images using our return center and we will get back to you. Once they are verified by our support team a refund/replacement will be provided.